COLOMBIA

The Insurance will cover the total loss of the merchandise, that is, the package sent is not received at the final destination. Insurance payment is mandatory. The minimum initial value to insure the package is $100 dollars for which you will pay $5 dollars.

If you want to insure your package for a value greater than $100 dollars, the insurance charge will be 5% of the value for which you want to insure your merchandise.

​Only ONE cell phone or LAPTOP can be sent per box, it can only be included with its charger, the IMEI number(s) must also be listed in the description and the tariff subheading 8517.13.00.00 must be indicated. If the cell phone has a value greater than $200 usd or the laptop has a cost greater than $440 usd, you must pay 19% of the declared value as VAT.

The taxes to pay are: VAT (19%) and Tariff (10%), on CIF value.

Personal items, used items or gifts must pay taxes if their declared value exceeds $200 USD, if the value is less you will NOT pay taxes.

​It occurs when a package sent by postal traffic does not meet its requirements (see numbers listed below), therefore, the import method to the country must be changed.

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This process generates costs such as transfers, storage, and obtaining approval, among others when there is space; These extra costs must be assumed by the sender and/or recipient, they are not included in the amount paid for freight, insurance, or taxes; Please note that the package nationalization procedure must be on a personal basis where LUCAST XPRESS does not intervene.

​DO NOT send merchandise with legal or administrative restrictions, nor send content in commercial quantities, that is, NOT more than 6 units of the same reference per box.

Commercial quantities are taken by categories; example: clothing, appliances, footwear, groceries, household items, personal hygiene items, among others.

​In the nationalization of the packages, there will be the presence of health authorities (INVIMA-ICA) which do not allow the entry of items that do not have the required registrations or authorizations, regardless of their quantity.

​It is an increase in the declared value proposed by the customs official in the intrusive verification, said adjustment will result in an increase in the value to be paid for taxes. (VAT/Tariff).

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And these are established by merchandise recognition officials designated by Colombian customs (DIAN).

Through this service you can send packages from Colombia to the USA to be picked up at our office. The cost of the first pound is $30 dollars + $4.4 dollars per additional pound.

The charge is made taking into consideration whichever is greater between the actual weight in pounds and the volumetric weight.

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*The package will only begin its logistical process from the moment the total value of the guide has been paid, otherwise it will remain in the warehouse awaiting payment. Payment for the guide can be made in Colombia or the United States.